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For customers

We reward our customers

Customer card, test & buy, guarantee and much more

INTERSPORT Kitzsport customer card advantages

Earn discounts – up to 3% annual bonus

  • Purchases amounting to €200+ in year/2% discount
  • Purchases amounting €500+ in year/2,5% discount
  • Purchases amounting €1.000+ in year/3% discount

The annual discount credit is issued by post in October (for purchases made between 1 September and 31 August).

Partner rewards

Not only does our customer card reward you for your purchases, it also taps into attractive benefits with selected partners. You will be informed about the latest promotions by post, via e-mail and in our shops. Benefits include:

  • Loyalty gifts
  •  Young person’s discounts (every 6 months on a favourite item)
  •  Special offers for regular customers
  •  Partner rewards
  •  Lost key service

Vouchers for selected items

As a Kitzsport customer card holder, you will also receive regular vouchers entitling you to selected items for even less!

Test & buy

Want to test your skis or e-bike before buying?

Say no more! We are confident that you will find your perfect skis or snowboard among our enormous selection.

Best of all, you’ll receive up to 2 days’ worth of your rental fees back when purchasing a new pair of skis or a new board. So take your time. Our INTERSPORT rentertainers will be happy to provide advice and show you all the new features.

INTERSPORT guarantee services

International company satisfaction and service guarantee

INTERSPORT delivers stress-free shopping – worldwide. With more than 5,000 INTERSPORT outlets in over 30 countries, INTERSPORT customers can relax and enjoy top-quality advice, support and services.

Exchange guarantee

Unhappy with any of your purchases? If an item should fail to meet your expectations during initial use, we will of course exchange it without any hassle.

Ideal fit guarantee

Footwear has to fit perfectly. That’s why we exchange all types, from ski boots and hiking boots to sports shoes and inline skates, if there are problems with the fit during initial use.

Offer guarantee

We pledge to maintain the relevant stock for the duration of our offers. If an offer should sell out, we will obtain replacement stock or ensure that an item of equal value is available at the reduced offer price.

Best price guarantee

If you buy an item from us and can prove you found it available for less anywhere in Austria within 10 days of purchase (same size, same colour), we will pay you the difference in cash. This does not apply to offers originating from online media, mobile services or special sale campaigns.

Expert advice guarantee

At INTERSPORT, all advice is provided by excellently-trained sales advisors. They attend regular product and technical training at the company’s dedicated training institute and boast practical experience of as many different sports as possible. In the unexpected event that a sales discussion does not meet your expectations, please contact the shop manager on site.

We guarantee to resolve your problem.

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